Research
Research is about asking (and trying to answer) questions. The questions I ask are about listening in a variety of contexts.
What is listening?
What does it mean to “listen well”? (Listen from about 10:00 to 14:45)
How do our beliefs about listening influence how we do it and how we evaluate others as they listen to us?
Why is it that people (and organizations) universally recognize the importance of listening yet fail to invest proper time, resources, and energy into its development? (One answer, here.)
The answers I provide to questions like these are mostly published in journals and books (my own and edited by others).
Books
My book projects have included three edited collections and a textbook. Find each at your favorite online book retailer!