Training, Coaching, Motivating
How is “listening well” important to your work? Has anyone ever misunderstood you at work? Ever misheard or otherwise been confused during a team meeting? Or, better yet, have you ever left a meeting only to realize later that not everyone was “on the same page?”
Communication and listening problems are common in the workplace. Training in Listening Intelligence offers a unique solution.
Listening Intelligence
Listening Intelligence is an ability to
understand the habits driving your listening and the barriers that often get in the way of your best listening,
recognize the habits driving the listening of your conversational partner, and
adapt to the ever-changing and shifting contexts within which you must listen to your fullest.
Coaching and training in Listening Intelligence goes beyond teaching basic skills like how to be more attentive or ask better questions; it is a fundamental shift in the way an organization or team works together. By learning about the science of listening, the different ways our brains are programmed to hear the world, not only will you be better positioned in the workplace, but you may also find a newfound ability to listen to friends and family.
Hear me talk more about Listening Intelligence on this podcast.
I am grateful for these sessions and find them immensely helpful at a pivotal/transitional moment in my career. Following our session today, I had another 1:1 meeting with my manager. During this meeting, I consciously practiced using language that may appeal more to a reflective listener. I believe by doing this, we had a smoother interaction experience.
-Recent Client
Individualized Coaching
By first listening and facilitating a series of reflection exercises, I help foster one-on-one custom development opportunities for professionals across a range of industries and who have a range of managerial, leadership, and executive responsibilities. My coaching framework is founded on establishing and building a constructive relationship that allows for challenging assumptions and encouraging improvement. Founded on strong theory, coaching involves designing opportunities unique to each participant, focusing on their particular development. A typical engagement consists of three, 60-minute sessions held every other week, with engaging inter-session activities designed to apply and practice learned skills.
“What is exciting is all the opportunities to work on our listening – especially given current realities in the world. Can’t tell you how thankful I am for everything I’ve learned from you and many of your colleagues. It probably has been one of the deepest and most valuable learning experiences of my life. So, thank you!”
—Fundamentals of Listening Workshop Participant
Course and Curriculum Development
As an educator, I develop unique courses and curricula to meet student needs. I bring this expertise to organizations who want to develop the communication and listening skills vital to their success. My expertise is in the development of specialized programs that aim to discover key organizational strengths, weaknesses, opportunities, and threats, particularly those that involve communication and listening. If your organization experiences issues related to communication - internal conflict, listening and understanding customer needs, employee turn-over, problematic emails, having difficult conversations, how to deliver bad news, lack of assertiveness in your sales force, assuming rather than asking ... I would enjoy collaborating on ways to solve these problems. If you have existing programs, I would enjoy helping you update, assess, or otherwise tweak their effectiveness.
I am feeling invigorated, inspired, and excited about what I learned. I also feel validated regarding my possible challenges in meetings or presentations that don't interest me. As I have been feeling anxious about the fact that I shut down in meetings that I find boring, or I don't understand the information presented, or there is a lot of jargon, or I don't understand how this relates to my work. So it was validating for me to read this about a challenge in my listening style.
—Recent Client
Keynote Speaking
In addition to individualized coaching and training, I deliver keynote addresses for corporate meetings, professional associations, and community groups. Keynote addresses are tailored to the conference theme and corporate needs and generally focus on the power of listening and communication, helping to motivate audience members to improve their social skills. Typical keynotes range from 60-120 minutes and can be combined with workshops and coaching to ensure engagement moves beyond the initial “ah-ha” to ongoing learning and developpment.